Refund policy

We hope you will be delighted with your piece. However, if you change your mind, returns are accepted within 14 days of delivery for a full refund.

All items must be unworn and returned in their original packaging, accompanied by the completed return form, to be eligible for a refund. Refunds will be issued to the original form of payment.

To ensure safe transit, we recommend using a fully insured, traceable carrier for all returns, as responsibility remains with you until the piece is received back at the studio. Return shipping costs are not covered.

Please send returns to: Jessica Liu, 23986 Aliso Creek Road, Suite A12-125, Laguna Niguel, CA 92677

If you have received an incorrect item or believe there is a manufacturing issue, please reach out within 48 hours of delivery so we can assist you.

Exchanges

Exchanges are not offered at this time. The most efficient way to secure a different piece is to return your original order and place a new purchase.

Refunds

Refunds are issued to the original method of payment. Please allow several business days for the refund to be processed once your return has been received and approved. Returns that do not meet these conditions may be subject to partial refund or store credit at our discretion.