Frequently Asked Questions
General Information & Care
Each piece begins in Jessica's hands, where she sculpts the form in wax to capture movement, texture, and proportion. From there, the design is brought into precious metal and finished with carefully selected natural stones.
All work is carried out in Southern California, in small batches and in close collaboration with a circle of highly skilled local craftspeople—each chosen for their precision and care. From casting to stone setting, every step is executed by hand, with a shared commitment to quality and refinement.
The result is jewelry that retains the character of its making—subtle variations, a sense of movement, and a presence that feels distinctly its own.
For us, responsible sourcing begins with intention—knowing where materials come from and choosing partners who share a commitment to transparency, ethical practices, and respect for both people and the environment.
We source our diamonds through Misfit Diamonds, a company known for its traceable supply chains and focus on non-traditional stones, including salt-and-pepper and uniquely included diamonds. Their work supports more transparent sourcing practices and celebrates the natural individuality of each stone.
For colored gemstones, we work with Columbia Gem House, a pioneer in ethical sourcing. Through their “Mine to Market” program, they emphasize traceability, environmental stewardship, and fair treatment across the supply chain, partnering directly with mining communities around the world.
While complete traceability is not always possible in the jewelry industry, we are deliberate in working only with suppliers we trust—those who are actively engaged in improving standards and accountability.
This approach allows us to create pieces that reflect not only a sense of beauty and craftsmanship, but also a deeper consideration for how they come into being.
Each piece is crafted in solid gold or sterling silver, often set with natural diamonds and carefully selected gemstones. While these materials are chosen for their longevity, they are not impervious to wear—thoughtful care will help preserve their beauty over time.
We recommend removing your jewelry before swimming, bathing, exercising, or applying lotions and perfumes. Delicate stone settings, in particular, benefit from mindful wear to avoid impact or abrasion.
To clean, use warm water, a mild soap, and a soft brush, then dry thoroughly. A polishing cloth may be used for metal surfaces as needed. When not in use, store your pieces individually in a soft pouch or airtight container to protect them from scratches and slow natural oxidation, especially for sterling silver.
For further guidance, please visit our Product Care page.
Shopping
For the most accurate fit, we recommend visiting a local jeweler for professional sizing.
If you prefer to measure at home, you’re welcome to request a complimentary ring sizer through our Contact Form. We'd be happy to send one to you—please allow time for delivery.
When you are ready to complete your purchase, please select the shopping bag icon in the upper right corner of your screen to view your cart. Within the cart, you’ll have the option to include a personal message for your recipient before proceeding to checkout.
Each gift will be thoughtfully presented, with your message handwritten on a card and included within the package. All gift orders will be accompanied by a packing slip detailing the contents, with pricing information discreetly omitted.
Shipping & Returns
Ready-to-ship designs are carefully prepared and dispatched within 1–2 business days.
Made-to-order creations are crafted specifically for you and typically require 3–4 weeks before shipment. Designs that call for particular stone sourcing may require 6-8 weeks, allowing time to select materials that meet the standards of the piece.
Complimentary shipping is offered on all orders within the continental United States and is sent via FedEx Ground. Expedited delivery options are also available at checkout.
For international orders, shipping rates are calculated at checkout based on destination and service level.
You will receive a confirmation email with tracking details as soon as your order leaves the studio. Please note that international shipments may be subject to VAT, import duties, and customs processing fees imposed by the destination country; these charges are the responsibility of the recipient.
Yes—shipping is available worldwide. International shipping options and rates will be presented at checkout.
Please note that international orders may be subject to VAT, import duties, and customs processing fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price. Refused shipments due to unpaid duties or taxes will be refunded, less any shipping, customs, and return fees incurred.
Returns are accepted within 14 days of delivery for a full refund.
To ensure safe transit, we recommend using a fully insured, traceable carrier for all returns, as responsibility remains with you until the piece is received back at the studio. Return shipping costs are not covered.
Items must be unworn and returned in their original packaging to be eligible for a refund. Please include the completed return form and send your package to:
Jessica Liu, 23986 Aliso Creek Road, Suite A12-125, Laguna Niguel, CA 92677
